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Knowledge base
Getting Started
Getting Started with CTC Admin
5
Introducing Device Management in CTC Admin
Setting Up Your Account
Logging In and Out
Using the Global Search Feature
Switching Accounts
Videos
1
Training Videos
Release Features
Release Notes
4
CTC Admin 0.40 Release Notes (March 23, 2023)
CTC Admin 0.39 Release Notes (March 10, 2023)
CTC Admin 0.38 Release Notes (February 24, 2023)
CTC Admin 0.36 Release Notes (January 20, 2023)
Dashboard
An Introduction to the Dashboard
1
Viewing Dashboard Data
Devices
Viewing Devices and Their Details
2
Searching for Devices
Viewing the Details of Your Devices
Managing Devices
4
Creating a Group and Assigning Devices to It
Assigning Devices to a Group in Bulk
Moving Devices to a Different Account
Updating Devices Over the Air Using the Jobs Feature
Provisioning
Jobs
5
Adding a Job
Checking an Individual Job's Status
Viewing the Details of a Job
Viewing a Task's Details and Canceling a Task
Canceling a Job
Device Files
3
Adding Files to an Account
Viewing a Previously Added File
Deleting a File
Reports
Using Reports
4
What Reports Should You Begin With?
Running a Report
Scheduling a Report
Viewing Scheduled Reports
Notifications
Checking Your Notifications
1
Viewing Your Notifications
Admin
Accounts
1
Creating Subaccounts
Assets
5
Adding an Asset
Adding Assets in Bulk
Searching for Assets
Exporting Asset Details
Deleting Assets
Groups
1
Adding a Group
Notifications
1
Adding a New Alert/Notification
Roles
2
What User Roles Are Available?
Creating a Custom Role
Users
1
Adding a User
General CTC Admin Use
General Use
2
Sorting and Rearranging Columns
Customizing Displayed Columns
Legacy CTC Admin — Getting Started
Getting Started with CTC Admin
5
Introducing Device Management in CTC Admin
Setting Up Your Account
Logging In via the User Interface
Using the Global Search Feature
Switching Accounts
Legacy CTC Admin — Dashboard
An Introduction to the Dashboard
1
Viewing Dashboard Data
Legacy CTC Admin — Devices
Viewing Devices and Their Details
3
Viewing Your Devices
Searching for Devices
Viewing the Details of a Device
Managing Devices
3
Creating a Group and Assigning Devices to It
Assigning Devices to a Group in Bulk
Updating Devices Over the Air Using the Jobs Feature
Managing Devices
0
Legacy CTC Admin — Provisioning
Jobs
4
Checking an Individual Job's Status
Viewing the Details of a Job
Viewing a Task's Details and Canceling a Task
Canceling a Job
Device Files
2
Adding Files to an Account
Viewing and Deleting Files
Legacy CTC Admin — Alerts
Alerts Setup
1
Adding a New Alert
Notifications
1
Viewing Your Notifications
Legacy CTC Admin — Reports
Available
2
What Reports Should You Begin With?
Running a Report
Scheduled
1
Scheduling a Report
Legacy CTC Admin — Admin
Accounts
1
Creating Subaccounts
Assets
5
Adding an Asset
Adding Assets in Bulk
Searching or Filtering for Assets
Exporting Asset Details
Deleting Assets
Users
3
What User Roles Are Available?
Adding a User
Creating a Custom Role
Groups
1
Adding a Group
Legacy CTC Admin — Audit Logs
Auditing Entity Changes
1
Checking What Changes Have Been Made Using the Auditing Feature
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