Logging in and out of CTC Admin is explained in the two sections below.


Logging In


Follow these steps to log in to the web interface:


  1. In a browser, navigate to the URL for your account region:
     
  2. Type your username in the Username field. (If this is your first login, you can find this in your welcome email.)
     
  3. Click Remember Me if you want the site to remember your username for later logins.
    Warning: Do not select Remember Me if you are using a shared device; this will store your password as well as your username, so you'd be allowing others to use your account — which you should NEVER do. Be aware that you are responsible for all activities ascribed to your login credentials.
  4. Click Next.
     
    The Password field will appear.
     
    Note: If your organization is using single sign-on (SSO — see Single Sign-On Between Okta and CTC Admin) and you entered an SSO username, instead of the Password field appearing, you will be redirected to your Okta URL, where you will input your credentials. Then you will be able to access CTC Admin without logging in again.
  5. Type your password in the Password field.
     
  6. Click Next.
     
    You'll be signed in and taken to your landing page, which is the Dashboard by default.
     
    On your first login, you will be prompted to change your password.

LOGGING IN VIA THE API INTERFACE


Refer to The API Login Interface in the developer portal to learn how to log in to CTC Admin using APIs.

Logging Out


To log out, click your username in the site banner and then click Log Out.


You'll be logged out and returned to the login screen.