General Use

Covers working with CTC Admin as a whole, including how to sort columns and how to customize the displayed columns on grid screens.

Sorting and Rearranging Columns
Many of the CTC Admin screens have columnar data. You can reorganize the columns and sort the values so that the display of the information best fits your n...
Thu, Oct 31, 2024 at 11:45 AM
Customizing Displayed Columns
On CTC Admin grid screens, you can customize the grid layout, including adding or removing columns, rearranging where they are onscreen, and changing which ...
Thu, Oct 31, 2024 at 10:51 AM
Saving Grid Changes for an Individual Screen
You can save customizations you make to a grid (such as displaying additional columns, rearranging columns, and changing the default sorting method) for jus...
Mon, Oct 28, 2024 at 3:33 PM
Viewing Bulk Activity Status
If you have performed any bulk task via the Bulk Device Actions dialog box (shown below), such as Updating Devices Over the Air Using the Jobs Feature, Crea...
Tue, May 21, 2024 at 4:30 PM
Changing Your Password When Logged In
To change your password when you are already logged in to CTC Admin, follow these steps: From any CTC Admin screen, in the banner, click the text of yo...
Fri, Oct 25, 2024 at 9:47 AM
Resetting a Forgotten Password from the Login Screen
If you have forgotten your CTC Admin password and need to reset it, follow these steps: In a browser, navigate to the URL for your account region:   U...
Thu, Oct 24, 2024 at 4:38 PM