To change your password when you are already logged in to CTC Admin, follow these steps:
- From any CTC Admin screen, in the banner, click the text of your username (or the user avatar icon), which looks like this:
These options will appear:
- Click My Profile.
The My Profile dialog box will appear.
- Type the password you want to use going forward in the Password field, keeping these requirements in mind:
- The password must contain one uppercase letter, one lowercase letter, one number, and one special character.
- It must have between 10 and 64 characters.
- It cannot contain spaces or your username.
- The password must contain one uppercase letter, one lowercase letter, one number, and one special character.
- Click Change.
The Confirm Password field will appear.
- Type your new password again in the Confirm Password field.
- Click Done.
A success message will appear and disappear after a few seconds (or you can click OK to dismiss it).
When you next try to interact with CTC Admin, the "Your Session Has Expired" message will appear.
- Click Log In and use your new password to log back in.(See Logging In and Out if needed.)