To view the details of an individual job on the Jobs 2.0 screen, follow these steps:
- Click
on the left sidebar menu.
- Click Jobs 2.0 on the flyout menu that appears.
The Jobs 2.0 screen will open and display the My Jobs tab (unless you were previously on the All Jobs tab during this CTC Admin session).
- If needed, select the tab the job is on — My Jobs if it is a job you created yourself or All Jobs if someone else in your organization added it.
If it's in a subaccount of the account you have selected in the Account Switcher, make sure that View Subaccounts is selected at the top of the screen.
If it's in a different account above your chosen one, you'll need to change it, as shown in Switching Accounts.
- Locate the row of the job.
If necessary, you can search for it by typing the job name, the job ID, or the username of whoever created it in the Search Jobs field and selecting the entity type from the drop-down list.
Note: This search requires that you enter the entire item name, not just part of it. You can copy and paste multiple entries (such as job IDs) and separate them with a space or comma to find more than one job. - In the row of the job, click
at the far right and then View from the menu.
Note: Alternatively, you can click the job ID. (The underlining indicates that it is a link that will open more details.)
The job will open on its own tab and display the job's details, including all its tasks (files) and the status of each file on your devices.

Note: You can have up to five tabs of jobs open, enabling you to switch quickly between them to compare information. - You can export the job details to an Excel file by clicking
at the top right of the grid, entering the email addresses of the users to send the export to (such as yourself), and clicking Done.
- Go to Viewing a Task's Details and Canceling a Task on the Jobs 2.0 Screen to view a task's details or cancel a task.
- To close the job's tab, click
to the right of its job ID at the top of the screen (to the right of My Jobs and All Jobs).