If you have devices you no longer want to include in any of your jobs (such as if they're not functional), you can remove them from all CTC Admin jobs that are in progress as follows:
- Make sure that you are logged in to the account the devices are in. (See Switching Accounts for details on how to change the account you are viewing.)
- Click
on the left sidebar menu.
The Devices screen will appear and list all the devices in the account you are logged in to.
- Locate the rows of the devices you want to remove from all in-progress jobs.
Note: You won't be able to cancel a device from a job that has already been processed.
If necessary, you can use the Search feature to find them, as shown in Searching for Devices.
- Select the check boxes of the devices.
Note: You can select multiple devices as follows:
- Click the check box at the top left of the grid.
The Select options will appear.
- You can select the first 20 devices by clicking Select 20 Items on This Page.
You can select all the devices in the grid by clicking Select All X Items.
- Click the check box at the top left of the grid.
- In the options bar above the grid, click
to the left of Bulk Actions.
The Bulk Device Actions dialog box will appear.
- Click Cancel from All Jobs in the list of options on the left.
The following will appear in the right pane:
- Click Process.
A warning dialog box will appear.
- Click Yes, Continue.
Note: You can remove a device from a single job that is in progress as follows (see Removing a Device from a Job for more detailed steps):
- On the Provisioning >> Jobs screen, click the job link in the Job ID column.
- Click the number link in the Devices Count column.
- Click the check box of the device.
Remove Device will become enabled above the grid. (Again, this will be available ONLY if the job is pending or in progress.)
- Click Remove Device.
A warning dialog box will appear.
- Click Yes, Cancel.