If you have devices you no longer want to include in any of your jobs (such as if they're not functional), you can remove them from all CTC Admin jobs that are in progress as follows:
- Make sure that you are logged in to the account the devices are in. (See Switching Accounts for details on how to change the account you are viewing.)
- Click
on the left sidebar menu.
The Devices screen will appear and list all the devices in the account you are logged in to.
- Locate the rows of the devices you want to remove from all in-progress jobs.
Note: You won't be able to cancel a device from a job that has already been processed.
If necessary, you can use the Search feature to find them, as shown in Searching for Devices.
- Select the check boxes of the devices.
Note: You can select multiple devices as follows:
- Click the check box at the top left of the grid.
The Select options will appear.
- You can select the first 20 devices by clicking Select 20 Items on This Page.
You can select all the devices in the grid by clicking Select All X Items.
- Click the check box at the top left of the grid.
- In the options bar above the grid, click
to the left of Bulk Actions.
The Bulk Device Actions dialog box will appear.
- Click Cancel from All Jobs in the list of options on the left.
The following will appear in the right pane:
- Click Process.
A warning dialog box will appear.
- Click Yes, Continue.
Note: You can remove a device from a single job that is in progress as follows (see Removing a Device from a Job on the Jobs 2.0 Screen for more detailed steps):
- On the Provisioning >> Jobs 2.0 screen, click the job link in the Job ID column.
- Select the task with the device in the top grid.
- In the bottom grid, click
at the far right of the device's row and then Cancel from the menu.
Note: The option will be grayed out if the task has been completed or has failed for the device, indicating that it can't be canceled at this point.
A warning dialog box will appear.
- Click Yes, Cancel.