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Knowledge base
Getting Started
Getting Started with CTC Admin
7
Introducing Device Management in CTC Admin
What's New - Switching from the Legacy UI to the New CTC Admin Platform
Setting Up Your Account
Logging In and Out
Using the Global Search Feature
View all 7
Training Videos and Webinars
2
Training Videos
Webinars
Release Features
Release Notes
46
CTC Admin 1.32 Release Notes (November 7, 2024)
CTC Admin 1.31 Release Notes (October 21, 2024)
CTC Admin 1.30 Release Notes (October 7, 2024)
CTC Admin 1.29 Release Notes (September 23, 2024)
CTC Admin 1.28 Release Notes (September 10, 2024)
View all 46
Dashboard
An Introduction to the Dashboard
1
Viewing Dashboard Data
Devices
Viewing Devices and Their Details
3
Searching for Devices
Viewing the Details of Your Devices
Saving Multiple Column Configurations on the Devices Screen
Managing Devices
5
Creating a Group and Assigning Devices to It
Assigning or Removing Devices to/from a Group in Bulk
Moving Devices to a Different Account
Updating Devices Over the Air Using the Jobs Feature
Exporting Device Passwords to Email
Provisioning
Device Files
5
Adding Files to an Account
What Are Autojobs?
Viewing a Previously Added File
Deleting a File
Disabling/Enabling a File to Troubleshoot Job Issues
Jobs
7
Adding a Job
How Does Job Conflict Resolution Work?
Checking an Individual Job's Status
Viewing the Details of a Job
Viewing a Task's Details and Canceling a Task
View all 7
Reports
Using Reports
0
Using the New Reports System
6
What Reports Should You Begin With?
Running a Report Using the New Platform
Scheduling a Report Using the New Platform
Customizing and Saving a Report Copy Using the New Platform
Running a Saved Report Copy
View all 6
Notifications
Checking Your Notifications
1
Viewing Your Notifications
Admin
Accounts
1
Creating Subaccounts
Assets
5
Adding an Asset
Adding Assets in Bulk
Searching for Assets
Exporting Asset Details
Deleting Assets
Groups
1
Adding a Group
Notifications
3
Adding a New Alert/Notification
Adding a Device Health Notification
Adding a CrashBoxx Alert/Notification
Roles
2
What User Roles Are Available?
Creating a Custom Role
Users
2
Importing Users
Adding a User
Inventory Manager
An Introduction to the Inventory Manager
3
Inventory Manager FAQs
Adjusting CRAFs for the Inventory Manager
Accessing Shipment and Manufacturing Data
Provisioned Devices
1
Activating Provisioned Devices
Predictive Maintenance
An Introduction to CalAmp Predictive Maintenance
1
Getting Help with CalAmp's Predictive Maintenance Solution
Single Sign-On Between Okta and CTC Admin
An Introduction to Single Sign-On
2
An Introduction to SSO
Okta SSO FAQs
Configuring SSO
1
Setting Up Your SSO Integration
General CTC Admin Use
General Use
6
Sorting and Rearranging Columns
Customizing Displayed Columns
Saving Grid Changes for an Individual Screen
Viewing Bulk Activity Status
Changing Your Password When Logged In
View all 6
Legacy CTC Admin — Getting Started
Getting Started with CTC Admin
0
Legacy CTC Admin — Dashboard
An Introduction to the Dashboard
0
Legacy CTC Admin — Devices
Viewing Devices and Their Details
0
Managing Devices
0
Managing Devices
0
Legacy CTC Admin — Provisioning
Jobs
0
Device Files
0
Legacy CTC Admin — Alerts
Alerts Setup
0
Notifications
0
Legacy CTC Admin — Reports
Available
0
Scheduled
0
Legacy CTC Admin — Admin
Accounts
0
Assets
0
Users
0
Groups
0
Legacy CTC Admin — Audit Logs
Auditing Entity Changes
0
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