To cancel an entire job on the Jobs 2.0 screen, follow these steps:
- Click
on the left sidebar menu.
- Click Jobs 2.0 on the flyout menu that appears.
The Jobs 2.0 screen will open and display the My Jobs tab (unless you were previously on the All Jobs tab during this CTC Admin session).
- If needed, select the tab the job is on — My Jobs if it is a job you created yourself or All Jobs if someone else in your organization added it.
If it's in a subaccount of the account you have selected in the Account Switcher, make sure that View Subaccounts is selected at the top of the screen.
If it's in a different account above your chosen one, you'll need to change it, as shown in Switching Accounts.
- Locate the row of the job you need to cancel.
If necessary, you can search for it by typing the job name, the job ID, or the username of whoever created it in the Search Jobs field and selecting the entity type from the drop-down list.
Note: This search requires that you enter the entire item name, not just part of it. - In the row of the job, click
at the far right and then Cancel from the menu.
Note: The option will be grayed out if you cannot cancel the job, such as when its status is Failed or Completed. Also, files that already have been updated on the devices will not be undone by canceling a job or task.
A warning dialog box will appear.
- Click Yes, Cancel.