You can view an individual device's details on the Devices screen as follows:


  1. Click Devices in the left sidebar menu.
     
    The Devices screen will appear and list all the devices in the account you are logged in to.
      
  2. Locate the row of the device.
     
    If necessary, you can use the Search or Filter feature to find it, as shown in Searching for Devices.
     
  3. In the Device Identifier column, click the device's numeric ID link.
    Note: Alternatively, you can click the overflow icon (three vertical dots) in the Actions column of the device's row and select View to pull up the details in a pop-up window.
    The device's details window will appear.
      
    Here is a description of the available tabs and Actions button options:
     
    • Device Detail tab: Displays general information about the device, such as its account, device configuration, and group. The Additional Information section (click Show More) shows the IMEI, the IMSI, the ESN, and other data.
       
    • Files tab: Contains information about the current firmware and configuration files on the device. Also, you can select Log to view files that were historically assigned to it. You can limit the displayed files using the Device Type and File Type drop-down lists.
       
    • Services tab: Shows the services that have been enabled for the device, such as CrashBoxx, iOn Vision, and various sensors, plus the level of the services' support (such as Operational or Supported).
       
    • ID Report tab: Displays ID report data, including over-the-air (OTA) capabilities, file table, device services, and extensions.
       
    • Events tab: Lists all the events generated by the device, such as AvlEvents and DtcEvents. You can search for events that occurred on a particular date and for specific types of events. You can export the results to a CSV file by clicking the Export button.
      Note: This section is applicable only if your organization uses CalAmp Telematics Cloud's Data Pump subscription.
    • Alert History tab: Shows all the alert notifications that resulted from the alerts set on your devices in the Alerts module.
       
    • MFG Data tab: Contains any available manufacturing data for the device, such as part numbers.
       
    • Shipping/Warranty tab: Displays shipping information, including shipping date and carrier, and warranty details (if any).
       
    • Actions button menu: You can click the Actions button's drop-down arrow to access a menu with these options:
       
      • Edit: To modify the detail fields for the device. (Note that not all the fields can be changed.)
         
      • Create Job: To update files such as firmware and PEG script for the device.
         
      • Move: To move a device to a different account. To do so, select the new account in step 2 of the wizard. Devices can be moved only in the accounts belonging to the same hierarchy. To move devices to accounts in a different hierarchy, contact the CalAmp Support team at solutionsupport@calamp.com.
         
      • View Audit Log: To view system-related logs for the device.
         
  4. You can return to the Devices grid by clicking the Devices link in the breadcrumb at the top left (or by clicking Close if you opened the pop-up window instead).

Note: You can view a device's details via an API as shown here.